11-09-2012 03:43 AM
Dear Sir, I am facing issue for the tracer (Middle mouse) for scrolling. On some of screens it works and on some it freezes and i cannot use it, than hv to use touch screen. Its quite a issue and wasting time during working and battery too. Pls guide how to make tracer work on all screens.
For example, it doent work while
(A) typing email, if i want to scroll down to see previous email.
(B) black berry messenger , scroll while scrolling within the messages.
Pls advise and help ugtly.
Solved! Go to Solution.
11-09-2012 07:04 AM
Welcome to BlackBerry Support Community Forums
Wheneven you feel you cursor is strucking always perform a battery pull restart like this device POWERED ON remove the Battery wait for a min. then re-insert it back ,wait till your device takes a long reboot. See if it resolves your issue .
If that does not help them please go through this RIM's Knowledge Base :
KB29640 : Trackpad ,trackball, or keyboard not working on a BlackBerry Smartphone
Please try it and let us know.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.