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New Member
DoctorJohn
Posts: 2
Registered: ‎10-05-2012
My Device: Blackberry Bold 9900

Calendar Sync Problems

I have a Blackberry Bold 9900, which I sync via version 7.1 of the Blackberry Desktop Software to my desktop PC, which is running Outlook 2010 with Microsoft Exchange 2007. The one area that does not sync is the calendar. Changes in my desktop sync to the Blackberry, but changes in the Blackberry will not sync to the desktop. I have checked the settings umpteen times and had others check them. i have removed all Cical entries on the Blackberry. I have completely re-set the Blackberry and settings. Nothing has solved the problem. has anybody got any more ideas or suffered from the same problem?

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Retired
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Calendar Sync Problems

Hi DoctorJohn,

 

Welcome to the BlackBerry Support Community.

Have you verified that your BlackBerry® Bold™ 9900 smartphone calendar is configured to synchronize with the correct folder in Microsoft® Outlook®? This KB article should help you verify this. "How to synchronize different Outlook folders and data files in BlackBerry Desktop Software" http://bbry.lv/LqghWB

 

Hope this helps.


-FS


 


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New Member
DoctorJohn
Posts: 2
Registered: ‎10-05-2012
My Device: Blackberry Bold 9900

Re: Calendar Sync Problems

I have followed these instructions thanks, but it still does not work.

 

I had no problems with the same set up when I had a Bold 8520.

 

Is this a problem peculiar to the 9900, as I note that oyther users have sync issues with it?

 

Any other ideas, or does my handset have a problem?

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Retired
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Calendar Sync Problems

Hi DoctorJohn,

 

Just to verify, have you already checked to verify that the calendar entries are in the correct calendar and that that calendar is selected as default on your BlackBerry® Bold™ 9900 smartphone? This KB article may help. "No information is moved from the BlackBerry smartphone calendar to the Microsoft Outlook calendar after a sync is performed in BlackBerry Desktop Software" http://bbry.lv/RTiyOC

 

Thanks.


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



Please use plain text.