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New Contributor
fernandojr
Posts: 7
Registered: ‎02-23-2012
My Device: Bold 9900

Re: Calendar items disappear

But Outlook is not deleting my appointments....they are being deleted off of my Blackberry. It has nothing to do with my Outlook.
Retired
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Calendar items disappear


fernandojr wrote:
They are missing on both my Blackberry and my computer as well. I have only one calendar on my device. I found this on another forum...what do you think: http://forums.crackberry.com/tips-how-faq-f3/how-work-around-outlook-dm-deleting-older-calendar-entr...

Apologies I thought you said your entries were deleting on Outlook as well.

 

At this point we would need to analyze device logs to further investigate.

 

Please contact your mobile network provider to open a support ticket with BlackBerry support.

 

Thanks!

-HMthePirate

 

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New Contributor
andee07
Posts: 2
Registered: ‎02-26-2013
My Device: bold 9700

Re: Calendar items disappear

I'm having the same issue as well! I went to look for an old appointment from June 2012 and everything's gone except the recurring appointments.
And yes, I've always backed up once a month, have always had my calendar set to display all email accounts and have always had it set to keep my appointments forever.
The oldest non-recurring appointment it kept was from Halloween 2012, and everything (I hope) thereafter.
Fernandojr please let me know if you have a work around or what you ended up doing.
I am so disappointed I lost everything!
New Contributor
andee07
Posts: 2
Registered: ‎02-26-2013
My Device: bold 9700

Re: Calendar items disappear

*i've never synced w/Outlook though