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Contributor
girlbaby41
Posts: 11
Registered: ‎10-13-2011
My Device: bold 9700
My Carrier: vodaphone

Calendar not synchronising on Bold 9700

All of a sudden my calendar is not syncing.  I have followed the instructions to resynch it but it will not allow the syncing to take place. Contacts is working and emails etc but not calendar.


Help - what is the fix as I am now missing appointments as they are not in my phone but in my pc calendar and I hadn't realised they weren't syncing.

thanks

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BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Calendar not synchronising on Bold 9700

Hi girlbaby41,

 

Can you please provide more information?

 

What is the full error message you receive when syncing your calendar?

 

Are you synchronizing via USB cable?

If yes, what email program on your computer are you synchronizing with?

Does the error message appear when the synchronization is processing the BlackBerry® Bold™ smartphone calendar or the calendar on your computer?

 

Thanks.


-FS


 


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Contributor
girlbaby41
Posts: 11
Registered: ‎10-13-2011
My Device: bold 9700
My Carrier: vodaphone

Re: Calendar not synchronising on Bold 9700

I don't get an error message it just doesn't sync

 

using Windows 7 and yes using the right USB cable

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BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Calendar not synchronising on Bold 9700

Hi girlbaby41,

 

What happens when the synchronization stops? Does it complete without transferring any data? Does the BlackBerry® Desktop Software close itself? What email program on your computer are you synchronizing with and what version is it?

 

Thanks.


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



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