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New Member
Triconman
Posts: 1
Registered: ‎11-20-2012
My Device: Bold 9900
My Carrier: Vodafone

Caller ID not showing after update?

Having recently updated the device software to 7.1 bundle 2061(v7.1.0.714, platform 5.1.0.532) I have noticed that when receiving a voice call the contact name is not displayed just the number, unless you know the number then you can't be sure who is calling? However after the call has stopped the name is displayed in the call log, assuming of course that the  person calling is in the contact list But this doesn't help when you want to decide to take a call or not? Can this be corrected or is their a setting I have missed?

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Retired
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Caller ID not showing after update?

Hello Triconman, 

 

Welcome to the forums. 

 

Have a look at the below thread which may help you out with your issue. 

 

http://supportforums.blackberry.com/t5/BlackBerry-Bold/All-incoming-calls-are-from-UNKNOWN-NUMBER/td...

-SR

 

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New Contributor
gigisalumificio
Posts: 2
Registered: ‎03-26-2013
My Device: bb9780
My Carrier: TIM

Re: Caller ID not showing after update?

on Bold with BBos v7.1 the menu voice, mentioned in the thread you linked, there is NOT

Options > Security > General Settings > Content Protection Include Contacts = No.

neither I can find the menu voice with the "search"

.

Any other tip?

 

Regards

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