11-13-2012 04:06 PM
I need help with fixing my camera flash.
I have a blackberry bold 9780
It used to work all of the time without any problems, now all of a sudden it just does not flash when I take a picture or video.
I have tried using the self test application but when I do this I only get to the bit where it says "Press any key to start the viewfinder then press any key to stop the viewfinder"...nothing else happens after this and if I click next my report just says camera flash not tested.
Can anyone help at all, would be much appreciated?
11-16-2012 03:07 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
To determine if this is a hardware or software related issue, I suggest following the steps in this KB article and then test the camera flash out prior to restoring any data: www.blackberry.com/btsc/KB11320
If the issue persists, contact your network service provider for repair options.
Let me know if you have any more questions.
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Click Accept as Solution for posts that have solved your issue(s)!
11-16-2012 06:08 AM
11-16-2012 10:30 AM
11-16-2012 02:22 PM