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BlackBerry® Bold™

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New Contributor
maidul
Posts: 2
Registered: ‎10-09-2012
My Device: 9700 Bold
My Carrier: Airtel

Camera Flash isn't working after talking the first snap

I have a Blackberry Bold 9700 with OS 6.00.
My camera flash isn't working during talking the picture. But when I pull batterry and again place it then the is working only for the first snap. For furthure snap it isn't flashing.
Please give me a suggestion...

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Elite II
BillJ
Posts: 8,755
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Camera Flash isn't working after talking the first snap

Generally if a battery pull doesn't correct an issue permanently, I recommend reloading the OS as the second step.  Even if it doesn't correct the issue, I believe reloading the OS to your phone once every six months is a good practice to get in to.

To do this, plug your phone in to your PC and open BlackBerry Desktop Software.  Click Device at the top of the software then Restore.  Choose the most recent restore point and reload it.

 

 

Let us know if that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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New Contributor
maidul
Posts: 2
Registered: ‎10-09-2012
My Device: 9700 Bold
My Carrier: Airtel

Re: Camera Flash isn't working after talking the first snap

I've followed instruction but the problem is how to reload the OS? First I took a backup of my device and then I restored it. Is this OK?

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