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New Contributor
Posts: 3
Registered: ‎06-21-2013
My Device: Bold 9650

Camera Not Working

I am a new member to this site and hopefully I can get some help. I have a BB9650....Version 6.0....Bundle 3049.....When I go to take a picture I get a message stating: Could not start camera. Close other applications and try opening the camera again.  I tried turning phone off and also removing battery to reboot and still get the same message. Does anyone know a fix for this problem...Thank You

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Camera Not Working

Hello mrrocky

 

Welcome to BlackBerry Support Forums

 

 

If a battery pull restart it unable to resolve your issue with Camera then please follow this Knowledge Base and follow those suggestion :

 

KB15544  : " Could not lunch Camera application " error appears when opening the Camera on the BlackBerry smartphone.

 

Try It or you have to visit your service provieder to get it fixed .

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