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BlackBerry® Bold™

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New Contributor
gcorbin
Posts: 4
Registered: ‎01-20-2013
My Device: 9780

Camera does not operate

Hi

I have a  B9780 and the I can not take a picture. I have a black screan and in the bottom menu i can access to all icon except the camera. I I want to take a film, I have a french message that the camera is busy for another application.

I tried few reset including the configuration, but no succes for the camera. Same issues with/without a memory card.

Any idea will be welcome

Thanks , Gilles

 

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Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: Camera does not operate


gcorbin wrote:

 

I tried few reset including the configuration.....

 



Does this mean you did a battery pull?  If not, remove your battery while your phone is powered on then replace it.

 

 

I hope that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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New Contributor
gcorbin
Posts: 4
Registered: ‎01-20-2013
My Device: 9780

Re: Camera does not operate

Thanks

 

yes I did it. No succes.

 

Gilles

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New Contributor
gcorbin
Posts: 4
Registered: ‎01-20-2013
My Device: 9780

Re: Camera does not operate

Hi

this issue is unsolved. any idea?

Gilles

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