06-26-2012 05:59 PM
Every time I try to open my camera or video application it says "Could not open camera. Close other applications and try opening camera again" How do I know what application could be not allowing this to open?
06-27-2012 06:25 AM
Welcome to the Community
Please restart the phone by removing and placing the battery back while the device is ON. This process fixes the application modules in it without losing any data stored. Let us know if you still experience the issue after this.
06-27-2012 02:22 PM
Not sure if I have the same problem as the other guy but my camera still gives the error message even after a battery pull. It is a brand new phone, has nothing installed on it yet. I have read that several other people are having similar problems. It is a BlackBerry 9780 Bold running 6.0 Bundle 2115 (v220.127.116.110, Platform 18.104.22.168). Any other information you might need to know? When the camera DOES appear to start, it is just a black screen with the picture-taker button (the official technical term) greyed out. Any ideas? Thanks for your time & have a great day!