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BlackBerry® Bold™

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dreboy72
Posts: 9
Registered: ‎04-29-2011
My Device: 8520 Curve

Camera problem bb 9700

Camera not work it shuts off and says close all apps, so I need instruction on changping the camera

Retired
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Camera problem bb 9700

Hi dreboy72,

 

Have you tried performing a battery pull to see if the message appears again when launching the camera application?  Also, ensure you have the latest version of BlackBerry® Devce Software available by plugging your BlackBerry® smartphone into your PC and going to http://www.blackberry.com/update

 

Thanks.

 

-CptS

 

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Developer
waelgasar
Posts: 76
Registered: ‎07-23-2012
My Device: bold 9700

Re: Camera problem bb 9700

did you open any flash app while opening the cam ??