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BlackBerry® Bold™

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New Contributor
phokus
Posts: 3
Registered: ‎03-12-2011
My Device: Blackberry Bold 9700

Can send, but not receive emails.

[ Edited ]

I used to be able to send and receive emails, but now I can only send and see sent emails, but cannot receive emails.

 

I have tried many things in order to fix the issue including:

-Resending service books

-Wiping the phone

-Battery pulls

-Remaking the account

-Reregistering

-and several other things that don't come to mind right now.

 

Also, the folder redirecting does not work on my phone as I do not have the option to check the boxes next to the folders.

 

I will try anything to make this work. 

New Contributor
phokus
Posts: 3
Registered: ‎03-12-2011
My Device: Blackberry Bold 9700

Re: Can send, but not receive emails.

Any help would be greatly appreciated.

 

I am willing to do any of the fixes that I have tried again.

It is possible I did them in the wrong order or wrong in general

 

New Contributor
theklunders
Posts: 7
Registered: ‎05-14-2010
My Device: Blackberry 8350i

Re: Can send, but not receive emails.

I am having the same issues.

New Contributor
phokus
Posts: 3
Registered: ‎03-12-2011
My Device: Blackberry Bold 9700

Re: Can send, but not receive emails.

Although I have completely disabled my firewall in the past, the issue was the firewall.

 

Apparently it was blocking all of my emails.