BlackBerry® Bold™

[bbuserm]

After ugrading, I cant find the icon of my app world in my main menu. I checked the application management and yet it's still there. I tried upgrading it again, reboot, then it's still not there.

I also tried deleting it in the application management, then download it again, reboot, and it still didn't work.

I can't upgrade any application in my phone right now.

Help?

OS 6.0 Bundle 863.

[norazmimd]

I also face the same problem

[Speed2]

I too am experiencing this problem can someone please help us sort this out.

[sichicco]

Me as well facing the same problem.

Stupid me just followed this link without thinking:http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=EA95F7662844C170DA91AA2D779CEE19?...

So dissapoint, feel like want to throw my bb to the wall.

I have tried every possibilities that i know to get the icon back but no luck so far.

Please anyone can help, share the solution with us.

BB 9780 OS 6.0 bundle 1306 (v6.0.0.359, Platform 6.5.0.93)

[SherryJane]

I'm having the same problem..have you resolved this?may I please know how?Thank you!

[Speed2]

I downgraded back to my old one and it works

[prince2012 · Accepted solution]

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SherryJane wrote:

I'm having the same problem..have you resolved this?may I please know how?Thank you!

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Hi SherryJane

Welcome to BlackBerry Support Forums

Please refer to this Article first :

KB29422  BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65.

If you are trying to download the most recent version of App World then make it sure that your device OS is running versions 6.0.0.706 or higher ,to know that = Options > Device > About Device Version > first set of numbers on the third line. 

If you are running a lower version then please download App World version 4.0.0.55 for that from your BlackBerry Browser browse to  http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3 to download version 4.0.0.55 on your device.

So please try it and let us know.

[sirajnoida]

I tried to  download 4.0.0.55 from device but it is not showing download button.

Please help.

[prince2012]

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sirajnoida wrote:

I tried to  download 4.0.0.55 from device but it is not showing download button.

Please help.

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Hello sirajnoida

Welcome to Support Forums

Are you having any issues as you trying to downgrade the BlackBerry world version ?

You can also try installing the most recent version of BlackBerry World , to do that from your BlackBerry Browser browse to  www.blackberry.com/appworld/download and install the most recent one .

Try it and let us know if you recieve any error .