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New Contributor
Posts: 3
Registered: ‎09-27-2012
My Device: Bold 9700
My Carrier: Globe Telecommunications

Can't find my facebook app!

[ Edited ]

I own a Blackberry Bold 9700 OS5 and there was an upgrade from facebook v3.2, after the download, i couldn't find my app. Anywhere. I looked at the application setting it says it is installed. I also try to go to the app world to run it from there, but there's no such option. I rebooted, still none. I uninstalled and reinstalled, still none. *sigh* please help :smileysad:

 

i also tried to show hidden icons on my homescreen and all my folders

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Can't find my facebook app!

I'm not sure how you updated your facebook app (App World, from your browser, etc.) but we'll try updating via your browser to see if we can restore your icon.  Apparently, your app is still there but no icon is present.

First of all, delete the app by going to your Applications list.  It can be found by following Options>Applications from your homescreen.  Once it's been deleted, from your phone's browser type www.blackberry.com/facebook to download it again.  If, after that, you can't find your icon, just post back and we'll look at other options.

 

 

I hope that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
Posts: 3
Registered: ‎09-27-2012
My Device: Bold 9700
My Carrier: Globe Telecommunications

Re: Can't find my facebook app!

I'm sorry but it still didn't work. Thank you for the suggestion though.

New Member
Posts: 2
Registered: ‎10-10-2012
My Device: Blackberry Bold 9700
My Carrier: T-Mobile

Re: Can't find my facebook app!

I've done both things suggested and still can't find the APP ...SIGH!! what next??

New Member
Posts: 2
Registered: ‎10-10-2012
My Device: Blackberry Bold 9700
My Carrier: T-Mobile

Re: Can't find my facebook app!

did you ever find a solution?