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New Contributor
Posts: 2
Registered: ‎10-02-2012
My Device: 9700 Bold
My Carrier: Turkcell

Can't find my "new" pictures in the folder.

[ Edited ]

Hello, I'm a Bold 9700 user for years. Right now I'm dealing with this problem: Whenever I take pictures, I can't find them in my pictures folder. The pics that I shot before are there but the new ones cannot be found. But when I reboot my device, I can find the new ones as well. So what do you think my problem is? 

Posts: 90,333
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't find my "new" pictures in the folder.

It sounds like the image thumbnail cache is not refreshing properly.

 

After you take a picture, you should see a thumbnail of that picture at the bottom right of the camera, does it appear? Can you select and view it?




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New Contributor
Posts: 2
Registered: ‎10-02-2012
My Device: 9700 Bold
My Carrier: Turkcell

Re: Can't find my "new" pictures in the folder.

Well, I don't see a thumbnail I guess. But whenever I connect my device to the PC and run the desktop manager, the problem is being solved. I can take pictures and view them in my gallery. Until I decide to take pics via BBM's "Send Picture" selection. Whenever I take pics on BBM, can't find the pics that I took. 

Posts: 90,333
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't find my "new" pictures in the folder.

You might want to think about upgrading the OS on your device if this issue continues.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code