BlackBerry® Bold™

[eva_01]

It kept saying: the protocol specified isn't supported by the handheld . Please try a different URL.

But all I want to do is just get access to WIFI!!! Who can help me with this problem, I'm so desperated!!!

Usually a page will jump out which allow me to type my ID and password.. but no page jumped out in this 9900...

From the home page, what i can see is it has accessed to WIFI.,. but i cant open any website ...

Waiting for good newsss.. Who else have met this situation? plz help me with this!

[BillJ]

Make sure you're actually connected to Wi-Fi.  From your homescreen, go to Manage Connections>Service Status.  What does it say under BlackBerry Internet Service?

Please post back with your response. 

[eva_01]

It said wifi has been connected..but I cant even browse google! and the sentense i have posted showed for another time...

[BillJ]

OK, sorry to drag out this point but I have to be sure we're on the same page.

When you have your Wi-Fi turned on, the Wi-Fi icon will appear at the top of your homescreen.  It will remain grey until you actually connect to Wi-Fi.  I need to know specifically what it says under Manage Connections>Service Status - BlackBerry Internet Service.

I just need to know that we're seeing eye to eye on this point. 

[eva_01]

On homepage the grey wifi signal is highlighted,

But when i check the service status :

blackberry internet service  connection: not connected

blackberry enterprise server connection:not connected

wifi network: active profile: uom_ wifi

ssid: uom_wifi

type;802.11b/g/n

mobile network: provider: oranger

what should i do?

[eva_01]

no one had the same problem before?

who can help me with this?

[eva_01]

Can't anyone solve my problem???  what this stupid 9900!

[MadGamer]

Hi there, have you re sent the service books to your blackberry device and have you registered it with the Wireless Network? (the carrier in this case refers to the wireless network)

Options > Device > Advanced System Settings > Host Routing Table (press the Blackberry Key and scroll and select Register Now).

you will need to have your email account setup for this next bit.

Access the inbox and press the Blackberry Key > Options > Email Account Management > highlight your Blackberry Email Account and press the Blackberry Key > Select Service Books > Send Service Books