Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
All New Topics | All New Posts
inside custom component

BlackBerry® Bold™

Reply
Topic Options
H-J
Visitor
H-J
Posts: 1
Registered: 01-06-2010
My Carrier: Vodafone UK

Can't open attachments

Options

01-06-2010 12:23 PM

Hi

 

Can anyone help every time I try and open an attachment on my Bold 9000 I get the following error message?

 

More requests cannot be completed. Service book information not found.

 

These are not old messages and I have done a hard reset on my handset and downloaded service books, I have also forwarded the emails to my Blackberry 8900 and do not have any problems opening them so assume the problem is with my Bold 9000 - if anyone has and suggestions it would be appreciated?

 

Kind Regards

 

H-J

 

Report Inappropriate Content
Message 1 of 2 (3,078 Views)
Reply
0 Likes
Please use plain text.
 
noirberry
Contributor
noirberry
Posts: 11
Registered: 01-05-2010
My Carrier: ATT

Re: Can't open attachments

Options

01-06-2010 01:20 PM

this is likely not very helpful but I used to have this same issue and it auto-resolved over a period of a week

 

on my end, it had something to do with BES server and I could not open text files (with a .txt extension) but now I can

 

I asked our serveradmin and he claimed they had not done anything.

 

I did not install anything or change any settings with the exception that I setup "auto more" for email

Report Inappropriate Content
Message 2 of 2 (3,048 Views)
Reply
0 Likes
Please use plain text.