Can't receive emails or BBM messages

SmoothHat · ‎05-20-2012

Hi,

I have a problem, I can't receive emails and BBM messages on my Blackberry Bold 9900. I have tried registering the phone on the wireless network, sending the service book, and removing the battery. All of which have been completed sucessfully, but they have made no difference, I still can't receive messages.

I CAN send messages (email and BBM) however cannot receive them.

I am using Yahoo.com as my email suppier.

Thanks for any help!

sdgardne · ‎11-28-2008

Hello,

Given what you have already tried, please try removing and re-integrating your Yahoo email. However, given that you say you have the same symptoms with BBM, the I'd also suggest ringing up your mobile service provider...they are 100% responsible for delivering all of your services and support to you, and at present they are not doing so.

Good luck!

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Can't receive emails or BBM messages

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