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BlackBerry® Bold™

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New Contributor
Mickaela2811
Posts: 4
Registered: ‎02-01-2014
My Device: Bold Two

Can't receive emails

Hi

 

I can't receive emails to my Blackberry Bold two. I can send emails but I can't receive. I have done too many battery pulls and i deleted service books and re-send them. No difference! is something wrong with RIM? I am presently depressed. 

Forums Advisor III
gutijose14
Posts: 1,544
Registered: ‎07-01-2013
My Device: Blackberry Q10 (OS 10.2.1.3247)

Re: Can't receive emails

Hello Mickaela

 

Welcome to http://supportforums.blackberry.com/

 

Copyright tried to delete your mail blackberry
And again reconfigure.

 

Regards.


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New Contributor
Mickaela2811
Posts: 4
Registered: ‎02-01-2014
My Device: Bold Two

Re: Can't receive emails

Is that the same as a "flash" ?

Forums Advisor III
gutijose14
Posts: 1,544
Registered: ‎07-01-2013
My Device: Blackberry Q10 (OS 10.2.1.3247)

Re: Can't receive emails


Mickaela2811 wrote:

Is that the same as a "flash" ?


Delete your mail from your blackberry

And reconfigures your email.


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New Contributor
Mickaela2811
Posts: 4
Registered: ‎02-01-2014
My Device: Bold Two

Re: Can't receive emails

I did that and it didn't work

Forums Advisor III
gutijose14
Posts: 1,544
Registered: ‎07-01-2013
My Device: Blackberry Q10 (OS 10.2.1.3247)

Re: Can't receive emails

In this case I would recommend making an upgrade to your blackberry OS.

 

So you can receive your emails from enter.


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New Contributor
Mickaela2811
Posts: 4
Registered: ‎02-01-2014
My Device: Bold Two

Re: Can't receive emails

ok will do
JSanders
Posts: 86,588
Likes: 23,198
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't receive emails

Mickaela2811, On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?




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