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New Contributor
blackstefan
Posts: 4
Registered: ‎01-01-2009
My Device: Not Specified
Accepted Solution

Can t receive / send e mails any more

I haven t been able to send or receive e mails for the past 36 hours and I am abroad!

I've had the same problem for 4 hours 3 days ago, but then the problem sorted itself after restarting the mobile.

What have I done wrong ?

PS I get a clock next to my e mail that I try to send then a red cross...

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Guru I
John_Clark
Posts: 15,111
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1052; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Can t receive / send e mails any more

Do you have a EDGE/GPRS or 3G signal?  If it's lower case edge or gprs then you don't have access to data through the roaming carrier.
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New Contributor
blackstefan
Posts: 4
Registered: ‎01-01-2009
My Device: Not Specified

Re: Can t receive / send e mails any more

I ve got 3G in capital letters...
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Guru I
John_Clark
Posts: 15,111
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1052; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Can t receive / send e mails any more

Can you manually switch to another mobile network?  Go to Options >Mobile Network and see if you can do a manual switch to another carrier.
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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
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Forums Veteran III
urumilton
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Can t receive / send e mails any more

You can solve this resetting the device, like you wrote in the first post.
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If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.
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New Contributor
blackstefan
Posts: 4
Registered: ‎01-01-2009
My Device: Not Specified

Re: Can t receive / send e mails any more

That was it !?!  HUGE THANKS !

I'ts been annoying me for 1.5 days now!

Thanks again.... it's raining mails now ;-)

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New Contributor
blackstefan
Posts: 4
Registered: ‎01-01-2009
My Device: Not Specified

Re: Can t receive / send e mails any more

i.e. I swapped to another mobile network!
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Forums Veteran III
urumilton
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Can t receive / send e mails any more

Please mark the thread was solved, is better for another users with the same problem.
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If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.
Please use plain text.