09-18-2012 10:33 PM
Try this -
When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which resolves minor issues with the BlackBerry device.
If performing above doesn't resolve the issue then contact your mobile operator.
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit