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BlackBerry® Bold™

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New Contributor
Posts: 3
Registered: ‎10-18-2012
My Device: Bold 9790
My Carrier: Koodo

Can't remember my password!!!!!

So I have officially wiped my phone twice since I can't remember my password.  When I change my blackberry ID password I reset my phone and it's fine...But my media card is protected by the last password and now I can't see my pictures...HELP

Hall of Famer II
Posts: 50,767
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Can't remember my password!!!!!

Hello,

BBs are recognized as the most secure mobile devices on the market. But, the human plays a critical role in that security. Typically, in situations like yours, there is no recovery...if there were, then the BB would not be as secure.

I would guess that you have forever lost access to those files, and should simply reformat your card now and start over.

Good luck!



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