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BlackBerry® Bold™

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New Member
Posts: 2
Registered: ‎03-07-2014
My Device: Bold 9650
My Carrier: T-mobile

Can't send or receive picture messages

I have a new unlocked Verizon Bold 9650 that I just bought. I have T-Mobile service and can't send or receive picture messages. Please help, I have tried and read all the previous forums and nothing has worked.
Forums Advisor III
Posts: 1,161
Registered: ‎01-05-2014
My Device: BlackBerry Z30 - Z10 - Q5 - Playbook
My Carrier: Not Specified

Re: Can't send or receive picture messages

Have you talked regarding this issue to T-Mobile ?

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New Member
Posts: 2
Registered: ‎03-07-2014
My Device: Bold 9650
My Carrier: T-mobile

Re: Can't send or receive picture messages

Yes I contacted Tmobile, that is one of the first things I tried. They told me to contact Blackberry because this is an unlocked phone and not a Tmobile phone. I also can't connect to their network for internet. I have to use wi-fi only.