11-02-2012 06:51 PM
I ran over my Blackberry 9300 with my wheelchair! Bought a Blackberry Bold.I am trying to set up my email but it doesn't work because "there is another blackberry with the same email address,etc". What do I do? I am technically handicapped to put it mildly!!!!Thank you
11-02-2012 08:34 PM
Is your old BlackBerry still functioning? If so, you can do a device transfer using BlackBerry Desktop Software. If not, try typing www.blackberry.com/integrate in the browser of your new BlackBerry. You should be able to set up your email address using that method.
Let us know if that helps you.