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New Contributor
Posts: 2
Registered: ‎11-21-2012
My Device: Bold 9650
My Carrier: Globacom Nigeria

Can't stream on my Bold 9650

I seem to have this problem of not being able to stream videos on my Bold 9650. I always get this message on my screen, "error occured attempting to play media". Please I hope that someone who can help reads this & helps with a solution. Thanks
Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Can't stream on my Bold 9650

Hey Ballachi101,

Welcome to the BlackBerry® Support Community Forums.

 

To better assist you with this, where are you attempting to stream videos from? Streaming video files, such as YouTube® content, require the use of the WAP Browser, I would suggest verifying with your service provider that your WAP services are active.

 

Thanks.

-HB

 

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