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New Member
Posts: 1
Registered: ‎12-31-2012
My Device: 9780

Cannot Answer and Recieve Call

Hai, i am having problem with my 9780, it cannot receive or make any call.. if there is any incoming call, i cant answer it with a green button and also with BB button -> answer. And when i was tryring to make a call, i can hear my opponent voice but they cant hear me, the touchpad also cannot be moved from Mute button..

 

could any of u give an idea of what is going on?

Guru I
Posts: 18,321
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.2582; PlayBook w/OS 2.1.0.1917

Re: Cannot Answer and Recieve Call

Have you tried rebooting the device by removing the battery?
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