Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Contributor
Posts: 3
Registered: ‎11-16-2008
My Device: Not Specified
Accepted Solution

Cannot Assign shortcut Key !

Hi, I am using the blackberry bold with AT&T. So whenever i press the 1 key from the home screen, instead of start dialing the number it goes to media net browser which is very annoying. Since i live in U.S, i press 1 then the number e.g. 13103334399 n then i save the number in my contact list... But since 1 gets me to medianet browser i cant do it anymore... Anyone know how to change or reassign the keys ?
Posts: 89,317
Likes: 23,765
Solutions: 6,118
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot Assign shortcut Key !

Have you trued pressing and holding the 1/w key to dial it? You might have Homescreen dialing turned on.

 

On your BB, press the green Dial key > Options > General Options > Dial From Homescreen = Yes, and SAVE.

 

Now you should be able tap the 1 key to dial.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎11-16-2008
My Device: Not Specified

Re: Cannot Assign shortcut Key !

Thanks a lot :smileyhappy: its working now !
New Member
Posts: 2
Registered: ‎11-16-2008
My Device: Not Specified

Re: Cannot Assign shortcut Key !

I actually do! (: I have the same phone same company. So, click the green call button, and then the bb button for menu. If you scroll down it will say 'view speed dial list' scroll down to the letter 'w'. It must say media net, so you can just delete it and leave it blank (: hope that helps
Posts: 89,317
Likes: 23,765
Solutions: 6,118
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot Assign shortcut Key !

It doesn't help. You can't put web addresses in the Speed Dial List.

You'll notice the OP already reported back their (successful) outcome, and subsequent thread resolution.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 16
Registered: ‎11-18-2008
My Device: Not Specified

Re: Cannot Assign shortcut Key !

apologies in advance for hi-jacking this thread.

 

i am from malaysia, southeast asia and i have recently bought the blackberry bold.

 

i have a similar problem where-by i am unable to reassign my #1 key as it is stuck as voicemail.

 

of course i am able to set my voicemail to a particular number, but when i dial it, the name that appears is "voicemail" and this is slightly annoying.

 

can anyone offer any advise on how i can get around this problem? thanks a lot in advance.

Posts: 89,317
Likes: 23,765
Solutions: 6,118
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot Assign shortcut Key !

Please don't hijack threads, start another on your issue.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code