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BlackBerry® Bold™

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Sultan11
Posts: 1
Registered: 01-11-2012
My Carrier: Stc

Cannot add bbm contacts

I recenly updated my BBM on my device BB Bold 9900 and ever since then can't accept BBM invitations and Invites sent shows only as "Pending for Authorization" but recipients are not receiving them either. Tried sending PIN messages but I got a red x next to the message and the status says: "Service Blocked" . Anway, that happening, I assumed I don't need to re-send all my BBM friends invites since some friends was able to communicate with me. But for those who have deleted my profile (knowing it got lost) and were still on my contact list were the ones affected. I tried deleting them and sent an invite only to find out that I can't accept BBM invitations and invites sent shows as "Pending for Authorization" but recipients are not receiving any. (they also have the same pending for authorization notice on their end) When I tried to send them a PIN message I get a red x next to the message nd get the service blocked message. Help I do not know what else to do.
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Forums Veteran I
Wolf359
Posts: 1,743
Registered: 12-29-2011

Re: Cannot add bbm contacts

Sounds like something is going on with your blackberry data plan.  Call your carrier and verify its still on your account.

Also go to options, Device, Advanced system settings, Host routing table, hit menu key and choose register now

 

Also ask your carrier to resend your service books, but you can do this too.

http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15402

 

I don't think you need to reinstall BBM, but here is the link just in case:

from the phone:  mobile.blackberry.com, Scroll to communicate, click on Blackberry messenger and follow the prompts.

 

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