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BlackBerry® Bold™

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New Contributor
Posts: 2
Registered: ‎12-09-2008
My Device: Bold 9000

Cannot delete contact in my Bold

Hello, I switched from an iPhone 3G to the Bold. When I first got the Bold I was using Missing Sync for Mac, but I was having too many problems. I started to sync my windows laptop instead using the latest windows of the BB sync desktop software. Everything seems to be working fine; however, I cannot delete one contact in my Bold. When I open the contact I do not have the “delete” or “Edit” option. I tried not opening the contact, then I do get a delete and edit option. I tried the delete option and nothing happens. I tried the edit option and I can edit the contact, however, when I try to save it I get the following message “Contact updated externally. Changes will be lost and the viewer closed” That contact does not appear on my Outlook 2007.

Somehow, this contact got attached my company email address, when I get an email from the company, the contact’s name appears instead of my company’s name on the “From” section.

Any help would be greatly appreciated.

Thank you,

Len
Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Cannot delete contact in my Bold

Look and see if the contact is actually on your SIM card.

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New Contributor
Posts: 2
Registered: ‎12-09-2008
My Device: Bold 9000

Re: Cannot delete contact in my Bold

Thank you for the Kudos and for the fast reply :smileyhappy:

 

I looked in my Sim phone book and it tells me there are no entries.