08-19-2012 10:59 AM
my BB have a trouble in BBM, the blackberry messenger cant receive instant message,cant invited,n can accept other invitation. can someone help me to solve this problem thx b4.
08-19-2012 03:06 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support and to be sure that you are subscribed to a data plan that is adequate to enable the services you desire.