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New Contributor
MayAzab
Posts: 3
Registered: ‎01-09-2013
My Device: BOLD 9900
My Carrier: Vodafone Egypt

Cannot send BES mail on BB9900 while receiving perfectly

Cannot send BES mail on BB9900 while receiving perfectly

Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Cannot send BES mail on BB9900 while receiving perfectly

Hello,

 

You need to work with your BES admins for this as they control, well, everything. If you are the BES admin, then you need to seek help in the BES-specific section of this site:

Likewise, your BES admins can seek advice from other BES admins in that section.

 

If you are the BES admin, please don't double post...rather, just reply here to that fact and we'll have the Mods move this thread to the proper place (please state which version of BES you are on...notice that the BES section linked above has three sections, depending on the BES version).

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
MayAzab
Posts: 3
Registered: ‎01-09-2013
My Device: BOLD 9900
My Carrier: Vodafone Egypt

Re: Cannot send BES mail on BB9900 while receiving perfectly

Thank u very much for the reply.  I updated the device software and the "sending" worked brilliantly afterwards 

Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Cannot send BES mail on BB9900 while receiving perfectly

Okie dokie...I'm glad that worked for you!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.