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New Contributor
jdrsjr
Posts: 5
Registered: ‎01-29-2010
My Device: Bold 9700
Accepted Solution

Change Gmail Contact list Sync in Default Services

I recently added my gmail address to device.  In Options/ Advanced options / Default services It only lists my Gmail account for contact List (Sync).  I want to switch to my POP account as that is where I maintain my contact list.  how do I get my POP acct in that list?

 

Thanks

Retired
Dr_Palto
Posts: 1,074
Registered: ‎01-25-2010
My Device: 9000, 9500

Re: Change Gmail Contact list Sync in Default Services

Hi,

 

I would check this article that describes Google contact synchronization and how it works. It also talks about how to disable it.

 

Link: http://www.blackberry.com/btsc/KB19269

 

Thank you


-DrP


 


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New Contributor
jdrsjr
Posts: 5
Registered: ‎01-29-2010
My Device: Bold 9700

Re: Change Gmail Contact list Sync in Default Services

Thanks.  Email syncro with Gmail was checked but greyed out so didn't do anything.

 

I did go into Blackberry desktop manager and reset configuration in syncho configuration and went thru the wizard again to align with my Outlook account.  And then it allows me to sync device to outlook. 

 

It still calls my contacts list in device as my gmail account but I think it is just a label I cannot change.

 

Thanks

 

 

Retired
Dr_Palto
Posts: 1,074
Registered: ‎01-25-2010
My Device: 9000, 9500

Re: Change Gmail Contact list Sync in Default Services

Hi,

 

That is correct it is just like a label and can not be changed.

 

Thanks


-DrP


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!


New Member
Sackajacka
Posts: 2
Registered: ‎04-09-2010
My Device: Tour 9630

Re: Change Gmail Contact list Sync in Default Services

Dr_Palto:

 

I have disabled the Gmail synch as described in your linked document.  I also went to sprint.blackberry.com to verify this. 

 

I cannot synch via Desktop Manager even after this, and my Default Services for Contact List (SYNC) only shows my Gmail address as an option.  Both Calendar and Messaging have the three other emails.

 

BB Tour 9630, Sprint. 

 

How do I reset this???

New Member
Sackajacka
Posts: 2
Registered: ‎04-09-2010
My Device: Tour 9630

Re: Change Gmail Contact list Sync in Default Services

Well I finally got it to synch via Desktop Manager, but it was a mess -- many screwed up records. 

 

I still only have Gmail as an option for the Default Services though.

Retired
Dr_Palto
Posts: 1,074
Registered: ‎01-25-2010
My Device: 9000, 9500

Re: Change Gmail Contact list Sync in Default Services

Hello,

 

You will need to wipe the BlackBerry smartphone. To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.

Once backed up please follow the link below to perform a security wipe of your BlackBerry smartphone.

Link: http://www.blackberry.com/btsc/KB14058

Test the BlackBerry smartphone and proceed with a selective restore as outlined below. (do not restore contacts database)

Link: http://www.blackberry.com/btsc/KB10339

Thank you


-DrP


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!


New Member
hands
Posts: 1
Registered: ‎06-05-2013
My Device: 9300

Re: Change Gmail Contact list Sync in Default Services

Hi! This is handdy... I got a blackberry Z10 and the screen just got broken yesterday, I will like to backup all my phone contact using my email but I don't know how to do it please can you forward the step to ma email: dyounghands@yahoo.com

Thank you!