Hi i have i white bold 9900 and it lately work not so good ...if i send my device at blackberry center they repair my phone but i wish if it is possible a black bold 9900 ...i ask you if blackberry change my device color or it's impossible? Thanks a lot for ever
If your phone cannot be repaired, it will be replaced with the exact model you currently have. This includes the color of the phone. If they don't have the exact color, you might receive a different one but that's at the discretion of the repair centre.
I hope that helps you.
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