02-14-2012 11:58 AM
When somebody in my contacts list calls my BB Bold 9930 I do not see the contact name, just the phone number. However when my BB is unlocked and somebody in my contacts list calls then I see the associated name with the number. When the phone is locked then I only see the number. How can I see the caller name for anyone who is in my contacts list even when my phone is locked? Thanks for any help.
Solved! Go to Solution.
02-14-2012 12:00 PM
Remove the content protection from your Contacts list.
Options > Security > Encryption > uncheck Include Contacts.
02-14-2012 01:37 PM
You are very welcome.
02-14-2013 01:30 AM - last edited on 02-14-2013 02:50 AM by jakoby4204
I Have That Same issue here any thoughts for the new Z 10 , i save all the numbers with country code as +965 <removed> but when i dail <removed> name not show up and also if the same number call i can't see the names???
EDIT: Personal Information such as phone numbers is prohibited for your security. Please review User Guidelines under section "Be careful."
02-14-2013 07:21 AM
Go to your Settings > Security > Encryption and turn off (disable) encryption.