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BlackBerry® Bold™

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New Member
shalinisajnani
Posts: 4
Registered: ‎01-27-2013
My Device: Blackberry Bold 9780

Contacts Lost on BlackBerry Destop Software

I have lost all my contacts while trying to import them onto blackberry destop software. Is there any possible way to retrieve them?

JSanders
Posts: 86,446
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Contacts Lost on BlackBerry Destop Software

What exactly were you doing.. importing to what?

Did you have a backup make first, using your BlackBerry Desktop Software?

Do you have BlackBerry Protect installed on your handheld?




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New Member
shalinisajnani
Posts: 4
Registered: ‎01-27-2013
My Device: Blackberry Bold 9780

Re: Contacts Lost on BlackBerry Destop Software

I had no backup, I was trying to import my contacts so I could sync them onto my new phone, but my contacts from my computer coppied onto my blackberry and my blackberry contacts were erassed. Please Help! I had a lot of contacts

New Member
shalinisajnani
Posts: 4
Registered: ‎01-27-2013
My Device: Blackberry Bold 9780

Re: Contacts Lost on BlackBerry Destop Software

I also had no blackberry protection

 

JSanders
Posts: 86,446
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Contacts Lost on BlackBerry Destop Software

Ok, let me ask again... you were trying to import your contacts to what?

From where to where. Please be specific so that I can understand.

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
shalinisajnani
Posts: 4
Registered: ‎01-27-2013
My Device: Blackberry Bold 9780

Re: Contacts Lost on BlackBerry Destop Software

I was trying to import my contacts from my Blackberry Bold onto my computer so I could then sync them onto my new phone, however when the sync was "completed", I was left with no contacts on my phone or on my computer. I have lost all the contacts.

JSanders
Posts: 86,446
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Contacts Lost on BlackBerry Destop Software

Ok.

 

I am trying to get you to tell me what you were syncing to, on the computer. When you sync using the Desktop Software, you are asked by the BlackBerry Desktop Software to choose what software ON the PC you will be syncing to.. Outlook. Windows Mail. What?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code