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Contributor
Posts: 45
Registered: ‎02-12-2010
My Device: Blackberry 9900 & Playbook 64GB
My Carrier: T-Mobile

Continous issues in Hungary with BB9900

Hi,

 

In the last month lots of BB users were experiencing the same issues with their OS7 devices. Namely, that the battery runs out not less than half a day!! And the device gets warm, meaning there is something activity pushing the cpu and resources to 100% and also there are constant network traffic generated sometimes 60MB.

 

This is getting annoying, what is happening in the background? We are suspecting  that due to iPhone / Android integration the BBM service is doing some indexing when they restart their service online.

 

This is not individual case, and canot be battery issue.

 

Many thanks,

Kind regards
Breaker

Hall of Famer II
Posts: 52,502
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (10.3.2.840), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Continous issues in Hungary with BB9900

Hello,

 

Thank you for the information...but if your intent was to formally notify BB of this issue, this site is not actually the way to do so. Refer:

Rather, the formal support and escalation channel begins with your mobile service provider, who escalates formally up to BlackBerry if required.

Cheers, and Good Luck!




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