01-08-2013 05:38 AM
i came over i very strange once i tried to configure my corporate emails using the BIS not BES , from the BB device i am unable to send any email containing attachments , if did a red X will show up beside the message . and this happens only in case of sending emails only , rest is working perfectly , i can receive all emails either it contains attachments or not .
i have exchange 2010 SP1 ,
01-08-2013 06:17 AM
In normal scenario attachment got downloaded in outlook (Or any other platform you use for accessing mails) and when you try to forward it, it shows red cross.
This happens because attachment is not available on server. For this you have to select leave a copy on server option on your outlook.
01-08-2013 10:53 AM
01-08-2013 11:45 AM
01-08-2013 11:50 AM
01-08-2013 11:43 PM - edited 01-08-2013 11:50 PM
Please follow few resolution process given below, may be these steps will help you to come out of the issue
Turn the wireless on and off to connect to the network.
Reset the handheld by removing and reinserting the battery.
Register the device on the wireless network.
From the device Click Option > Device > Advanced System Settings > Host Routing Table. Press BB key and select Register Now.
Note: If the above resolutions do not solve the problem, try resetting the Subscriber Identity Module (SIM) card. Remove the battery, then remove and reinsert the SIM card. Reinsert the battery.
Can you log into your BIS account (via PC) and resend your service books?
01-13-2013 12:45 AM
sorry for being late in my reply ...as i was very busy last week ...'
i did the same steps that you mentioned to me .. but aging no luck ....
i am looking whether there is any thing to do from exchange side ... i will let you know how things goes with me ...
thanks again for your concerne