06-03-2011 02:53 AM
So out of nowhere my BB decides not to accept my password to unlock my phone. It's the same I always use I haven't changed it, it just won't accept it and now it's at it's last attempt n says if incorrect it will erase all my data. So I cannot use my phone cause it's locked!! I tried calling AT&T and they couldn't help n gave me phone# to Blackberry. Tried calling but can't get thru cause I need some tech svc code??? I guess I can try calling again tomorro morning n maybe I can get a live person. Anyone have any ideas on what I can do?????
06-03-2011 03:05 AM
06-03-2011 03:12 AM
Thank You and of course I have not backed up recently. As it would be, recently I've taken many photos and added phone contacts and reminders, appmts., etc. Figures!! I will try rebooting as you mentioned. Again, thank you for your suggestion, you've been more helpful than AT&T.
06-03-2011 04:53 AM
06-03-2011 03:59 PM
06-18-2011 02:24 PM
06-18-2011 03:18 PM
07-20-2015 07:57 PM
hey i need help unlocking my screen password i forgot it
Hi and Welcome to the Community!
Please scroll up and read this thread...your question is already completely discussed here (assuming by "screen password" you mean your user created device-lock password).