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BlackBerry® Bold™

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bbb1sttimer
Posts: 3
Registered: 11-05-2009

Device keeps deleting read emails, but I still have PLENTY of memory??

Hi - I've just got my BBB and all was good until it started deleting emails within minutes of them being read without telling me - really inconsiderate! I have plenty of memory to go (over 31mb), and just installed a 16gb memory card as well - but it's still happening. 

 

I've checked to ensure messages aren't filed away after reading, and that they're kept on the device for at least 30 days. I've even tried to save messages, but it's still happening. 

 

I've read heaps of sites, but most indicate a memory issue, which it's not.

 

Can anyone help, or have I bought a dud?

 

Thanks

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JSanders
Posts: 51,716
Topics: 377
Likes: 16,830
Solutions: 4,477
Registered: 04-01-2008
My Carrier: Verizon

Re: Device keeps deleting read emails, but I still have PLENTY of memory??

Are you also viewing/reading the emails on a PC on Outlook or a web-based email viewer?


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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New Contributor
bbb1sttimer
Posts: 3
Registered: 11-05-2009

Re: Device keeps deleting read emails, but I still have PLENTY of memory??

Hi - viewing emails on Outlook for home office. My BB is on BIS email - don't have a server. 

 

Any ideas?

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