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New Contributor
mandryka
Posts: 3
Registered: ‎06-01-2011
My Device: Bold 9780

Different Password Requirements - Blackberry Account & Blackberry ID

I'm new to Blackberry and its user environment so please excuse what will seem to many a rather basic, if not dumb, question.  There appear to be several different requirements for a password to use my Blackberry - I've just created one to access this Forum.  I also have a Blackberry Account and a Blackberry ID - created at different times. 

 

So, what is the difference between a Blackberry Account and a Blackberry ID and when do I know which one to use?

 

Thanks.

New Contributor
mandryka
Posts: 3
Registered: ‎06-01-2011
My Device: Bold 9780

Re: Different Password Requirements - Blackberry Account & Blackberry ID

I should add that I've been further confused when I've attempted to link my Blackberry to my PC with a USB cable to sync my organiser details, using Blackberry Desktop.  Blackberry Desktop opened and a fresh dialogue window opened asking me to Unlock my Blackberry Device, even though it was already unlocked.  I tried all three passwords - the everyday password I use to unlock my smartphone, as well as the Blackberry ID and Blackberry Account passwords but none of these were recognised.

 

Cheers!

New Contributor
mandryka
Posts: 3
Registered: ‎06-01-2011
My Device: Bold 9780

Re: Different Password Requirements - Blackberry Account & Blackberry ID

Well, I've solved the second problem regarding the refusal of Blackberry Desktop to recognise the Device password, courtesy of a switched-on assistant at the local 02 shop.  I had input my original password with a sequence of numbers in mind but Blackberry Desktop expected to see them as the equivalent letters of the alphabet.  I knew the explanation would show up my limited exposure to Blackberry's quirks....

New Contributor
mikegilson
Posts: 4
Registered: ‎07-07-2011
My Device: Curve 9300

Re: Different Password Requirements - Blackberry Account & Blackberry ID

Thanks for that, would never have guessed using letters instead of numbers on desktop.:Flowers: