Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Member
MertonAffric
Posts: 1
Registered: ‎06-18-2013
My Device: Bold 9900
My Carrier: Vodafone

Disappearing phone numbers from contacts - Blackberry Bold 9900

[ Edited ]
On May 30th, I was trying to call a friend and found that two of her numbers were missing from my contact list which seemed very odd. Even stranger, when I checked again a few hours later, the other two numbers had reappeared....However they have now gone again. Additionally I noticed that another contact is missing two of her phone numbers. Has anyone else had this experience and if so what is happening and how can it be prevented?
Please use plain text.
Administrator (Retired)
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Disappearing phone numbers from contacts - Blackberry Bold 9900

Hello MertonAffric,

Welcome to the BlackBerry Support Community.

 

Thank you for your question regarding Contacts numbers on your BlackBerry Bold 9900 smartphone.

 

Do you know if this contact address book is configured for wireless synchronization with any of your email accounts currently? If so, repopulate the contacts phone numbers on an affected contact, then disable wireless synchronization and monitor to see if the numbers disappear once again.  


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!


Please use plain text.