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Mantee
Posts: 2
Registered: ‎11-02-2012
My Device: Bold 9900

Download errors

I don't know what's up but after my upgrade from OS 7.0 to 7.1 I always get an "error" for my downloads! What could be the cause?
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hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Download errors

Hey Mantee,

Welcome to the BlackBerry® Support Community Forums.

 

To better assist you with this issue can you please provide the full error message you receive? Are you downloading applications from BlackBerry® App World?

 

Thanks.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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New Contributor
Mantee
Posts: 2
Registered: ‎11-02-2012
My Device: Bold 9900

Re: Download errors

No, it happens when I am downloading a file with my browser! Blackberry App world downloads applications normally. The problem comes when I use the browser to download audio and/or video files. The error I get is written underneath the progress bar on the downloads screen.

What is strange is that, the downloads are working proper when I use operamini (except with video files) but the browse can't even download till 500mb
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hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Download errors

Hey,

 

I would suggest reaching out to the website host to verify the website still supports the BlackBerry browser.

 

Cheers!

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.