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gilliandarling
Posts: 1
Registered: ‎11-24-2012
My Device: bold 9900
My Carrier: mtn

Downloading anything from the internet is so slow!

With my first BB 9900 I would download music etc from the internet using 3G and it would literally take seconds. Now, with my second BB 9900, I have full 3G signal but the download is super slow and never finishes downloading, it just says error. I've cleared my cache history and rebooted tons of times. Please help!
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Hall of Famer II
sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Downloading anything from the internet is so slow!

Hi and Welcome to the Community!

Many from your region/carrier report similar issues. Some have followed their formal support and been told that it's a network congestion issue...but the "blame" shifts back and forth between the carrier(s) and RIM.

In order for this matter to receive adequate attention, all who experience it must open a formal support ticket with their mobile network provider (MTN, according to your profile).

Good luck!

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