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BlackBerry® Bold™

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New Member
dsutar1
Posts: 1
Registered: ‎10-14-2012
My Device: 9870
My Carrier: Vodafone

EMAIL ABOUT TEXTING PROBLEM

[ Edited ]

Hello Sir this is dinesh sutar from karnataka india 

 
i have one problem in blackberry 
 
i am using blackberry 9870 Bold
 
once receive my Text massage then its showing but after few days mean 1 month 
 
its showing Green & its empty.. 
 
I try 
 
update my blackberry phone 2 time 
also wipe my phone 3 to 4 time 
 
 
but problem is not solve please give me the solution of this problem soon as possible..... 
 
THANK YOU 
 
DINESH SUTAR 
 

MOD EDIT: Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

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Administrator (Retired)
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: EMAIL ABOUT TEXTING PROBLEM

[ Edited ]

Hello dsutar1,

 

Sorry to hear about the issue you are experiencing with SMS messages deleting BlackBerry® Bold™ 9870 smartphone.

 

Please check the keep messages setting on your device as shown in the following article:

 

How the Keep Messages option works on a BlackBerry Smartphonehttp://www.blackberry.com/btsc/KB25592

 

We hope this helps.

 

Thank you.


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