Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
Contributor
Pegs
Posts: 12
Registered: ‎04-12-2011
My Device: Blackberry Bold

EMAIL - Send option has disappeared from menu

Help!! I have composed an email and the Send option appears to have disappeared from the menu??? Any ideas? Thanks, Pegs

Please use plain text.
Trusted Contributor
runyamhere
Posts: 241
Registered: ‎11-17-2010
My Device: Z10 * Q10 * Z30 * Passport

Re: EMAIL - Send option has disappeared from menu

Just check if you have an email address in the "To", "CC" field, if there is no recipient the "Send" option will not appear under menu, if there is a valid email to sender then you might need to check on your BIS account if the email account needs to be validated.

Please use plain text.
Contributor
Pegs
Posts: 12
Registered: ‎04-12-2011
My Device: Blackberry Bold

Re: EMAIL - Send option has disappeared from menu

Hi, did a search on the board (and should have done it first) and found this and a few similar ones:

On your BlackBerry device, go to:

 

1. Options > Advanced > Host Routing Table > Menu > Register.

2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402

 

Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.

 


From your desktop PC:  http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list

3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.

 

 

Anyway, problem solved so kudos to all those who know how to fix things...

Please use plain text.
JSanders
Posts: 85,626
Likes: 23,095
Solutions: 5,950
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: EMAIL - Send option has disappeared from menu

Pegs, and Kudos to you for a good search and solution on your own.

Good luck. (I wrote that text you copied :smileywink: )

 

Enjoy.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
Pegs
Posts: 12
Registered: ‎04-12-2011
My Device: Blackberry Bold

Re: EMAIL - Send option has disappeared from menu

Hi JSanders, absolutley it was your text and I did acknowledge it was one I found on the Board - thanks for your posting as it solved my problem - now if anyone can just help with an Itellisync: Unknown Error I'll be well sorted. I have posted that under the DM Board but no solution so far... tried all the suggestions - thanks again, Pegs

Please use plain text.
JSanders
Posts: 85,626
Likes: 23,095
Solutions: 5,950
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: EMAIL - Send option has disappeared from menu

You're welcome. I'll check your other post.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.