Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Member
ryefromrye
Posts: 1
Registered: ‎02-12-2012
My Device: Bold 9650

Email Activation

I just got new software for my Blackberry Bold 9650.  It was the 6.0 Bundle 3084 software.  Ever since then my email hasn't been working.  I have received no emails on my blackberry.  I went to the email setup and it has my two emails that I had before the software update on my phone.  It asks me to verify the password for each but when I hit verify it says "Sorry, unable to continue your session. Please log in again." What should I do to get my email back on my blackberry?? I have Windows Live Mail.

Please use plain text.
Contributor
wsepe2001
Posts: 13
Registered: ‎02-09-2012
My Device: blsckberry curve 9330

Re: Email Activation

You need to go to mobile.blackberry.com

then go to communication.

then select email and follow the prompts to reactivate your email.

 

note - if u get a communication error, refresh your browser (do not restart your browser) and the validate will work.

 

To my knowledge this only works for verion carriers on the blackberry.

Please use plain text.