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BlackBerry® Bold™

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New Contributor
juanroo
Posts: 7
Registered: 11-24-2009

Email Setup application not working

Hi All,

 

I've a 9700. BIS&BES activated and working. Corporate E-mail working properly.

 

when I want to add my personal POP3 account I go to set up then e-mail configuration and after clic I get an erro message saying:

The device has a problem when conecting to the server of this aplication. Select accept and repit the action to try again" this is a pop up window with a question mark on left.

 

What do you seggest I can do?

 

Thanks

Juan Roo

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Guru II
knottyrope
Posts: 22,177
Registered: 06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Email Setup application not working

Contact your BESAdmin and see if you are allowed to do so.

 

Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info. BlackBerry Unlocking FAQ
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New Contributor
juanroo
Posts: 7
Registered: 11-24-2009

Re: Email Setup application not working

I've already called them , there's no restriction to add personal accounts....

 

Thanks for helping.

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Forums Advisor III
OzBBerry42
Posts: 1,078
Registered: 05-26-2008

Re: Email Setup application not working

 

Hi,

 

Go to the Carrier's bis website and log on and manually enter the BB details there...

 



Checked out my Blackberry FAQ's and Links to Needed Articles here
http://darkeen.homelinux.com/index.php/Blackberryfaq
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