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BlackBerry® Bold™

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New Contributor
annon777
Posts: 2
Registered: ‎12-07-2011
My Device: bold 9700

Email is not linked to any blackberry messenger account

Hi,

 

Please help...

 

I was having an issue with one app on my phone that stopped working so a did a complete wipe on my phone.

Before I did the wipe, I backed up my phones contacts locally and I did a remote backup of my bbm contacts.

Now I have setup my email account on the phone again but I am unable to restore my bbm contacts. Every time I try restore my bbm contacts I get the error message "(my email) is not linked to any blackberry messenger account".

New Contributor
annon777
Posts: 2
Registered: ‎12-07-2011
My Device: bold 9700

Re: Email is not linked to any blackberry messenger account

How do I contact support? I really need this sorted out...

 

How can it say that my email is not linked to any blackberry messenger account? I've been using this email with blackberry bis and bbm for years.

 

This is BS!!

New Member
misty21503
Posts: 1
Registered: ‎02-11-2012
My Device: 9810

Re: Email is not linked to any blackberry messenger account

Have you found the solution yet? Are you willing to share? I also have same problem.
New Member
verinux
Posts: 1
Registered: ‎02-26-2013
My Device: dakota 9900

Re: Email is not linked to any blackberry messenger account

Same with my bb.
That's the reason i trash my Dakota.

Never use this piece of **bleep** anymore!!!

Stupid phone