BlackBerry® Bold™

[kali_26]

I have a bold 9700 with os6.I set up the email account i have on yahoo and i can't receive emails,but i can send!!

What should i do to be able to receive them on my device?

[radewa]

Hmm.. try to delete your email account first then set up again, should be work

[prince2012]

Hello kali_26

                           If you are able to send Email but can't recieve then please delete and Resend your Service Books from your device.

1.First Register your Handheld :

• KB00510 How to register a BlackBerry smartphone with the wireless network
• Wait till a Registration messages comes in your message box.

2.Delete and Resend your Service book

• KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
• KB02830 Send the service books for the BlackBerry Internet Service
• Please wait for "Activation" Messages, one per already configured email account.

3-  Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back.

     I hope it will help in resolving your issue ,If the above process fails then you had to contact your Wireless service provider further assistance.

 Prince

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