Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
Contributor
Popo
Posts: 10
Registered: ‎11-21-2008
My Device: BB Bold & BB 8900

Email set up options

I have just recently bought a BlackBerry Bold 9000 and when trying to set up email connections (by connecting to my office email provider/server) through our local mobile phone operator I realised my BB has only one option showing - BlackBerry Enterprise Server option. The other option (Blackberry Internet Service option) is not available. When I checked on another phone, BlackBerry Pearl, it had two options.

 

As a result it has not been possible to set up an email connection. Instead I have to check my emails vide the web. I have been advised by the phone operator that I need to have the BlackBerry Internet Service Option to connect because that option supports individual/single users.

 

Is this correct? How can I get BB Bold to have the missing option installed or how do I go about to solve my problem?

 

Incidentally I am based in Africa - Tanzania

 

Please advise. Thank you.

Popo

Please use plain text.
Forums Veteran III
urumilton
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Email set up options

For sure you need the Blackberry Internet Service to get a setup mail, if your carrier not bring the option, go through your carrier web page and setup the mail.
--------------------------------------------------------------------------------
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.
Please use plain text.